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Thread: Automatic Subscription Plan

  1. #1
    Member
    Join Date
    Jun 2015
    Location
    Connecticut
    Posts
    51

    Automatic Subscription Plan

    Chuck,
    I am in a dead end with Moonclerk. The email address I provided in my application online does not work because the link request to manage the plan takes longer than 15 mins to be delivered to my inbox, by which time the link has expired. In my most recent attempt the link returned in 26 mins. I have been trying to get the Registry to change to the email on record in my registry account but to no avail. I am not sure why but I receive google mail without delay. So until someone changes the email address in my application database I am unable to access the plan.

    I have already paid so no biggy but this is annoying me. Moonclerk says they cant intervene but this should be simple for tech support.

    Thanks,
    JP
    J P
    69 911T 2.4L w' 2.2S/E cams/Webers

  2. #2
    Moderator Chuck Miller's Avatar
    Join Date
    Oct 2002
    Location
    Reseda, CA.
    Posts
    12,418

    Lightbulb

    Sorry your having trouble with this JP....

    JP, and all,

    If there is any glitches in your membership process PLEASE contact our club's tech support by clicking the 'Contact Us' link in the blue footer at the bottom of any page on this site...

    Sorry again and thanks for your support,

    CM/ESR





    Quote Originally Posted by JPM View Post
    Chuck,
    I am in a dead end with Moonclerk. The email address I provided in my application online does not work because the link request to manage the plan takes longer than 15 mins to be delivered to my inbox, by which time the link has expired. In my most recent attempt the link returned in 26 mins. I have been trying to get the Registry to change to the email on record in my registry account but to no avail. I am not sure why but I receive google mail without delay. So until someone changes the email address in my application database I am unable to access the plan.

    I have already paid so no biggy but this is annoying me. Moonclerk says they cant intervene but this should be simple for tech support.

    Thanks,
    JP
    Chuck Miller
    Creative Advisor/Message Board Moderator - Early 911S Registry #109
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