I'm just about ready to discontinue international shipping. There have been numerous problems of failure to deliver. The package gets hung up in the destination country and then the customer holds me accountable for the failure to deliver. Here's a perfect example:

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Of course neither the US Postal Service or myself has any control or influence at this point but that is not the customer's expectation. I'm ultimately the responsible party since I sold and shipped the item. I do about 25% of my business internationally and it would move the dial to exclude that market. It does seem that most, not all, problems come from places that wouldn't surprise you: Northern Ireland, Wales, Belgium and Luxembourg. I suppose I might try a list of countries that seem to be the most reliable (Germany at the top of that list - their shipping services are unbelievably good). Shipping the product a second time doesn't seem logical.

Anyone know of any tricks?

Thanks,
John